Ellen Moore Osborne, Executive Director
Ellen Moore Osborne has served as the Executive Director of Literacy Volunteers of Charlottesville/Albemarle since 2011. In 2015, she was awarded the Virginia Literacy Foundation's *Nancy Jiranek Award*, given annually to an executive director of a community-based literacy organization who exemplifies the best in nonprofit management in the state and makes a positive impact on the community through excellent programming.
Prior to coming to LVCA, she worked as a Development Director for several nonprofit organizations at the national and state level. In addition to having 20+ years of nonprofit experience, Ellen earned her MFA (printmaking) from Louisiana State University and her BFA (printmaking) from East Carolina University. As a fan of lifelong learning, she went back to school and recently earned a Masters in Nonprofit Studies at the University of Richmond in December 2018.
Steven Reid, Program Manager
Steven Reid joins LVCA from the Nashua Adult Learning Center in Nashua, New Hampshire and the New Hampshire Department of Adult Education, where he served as the College Transitions Mentor. While in New Hampshire, Steven worked with students in both the Adult Basic Education and English for Speakers of Other Languages programs. Before moving to New Hampshire, Steven taught English in Slovakia and Theatre, Speech and Debate in Texas. He holds a BS from Texas State University in San Marcos, Texas. In his free time, he enjoys traveling, reading, cooking and the arts.
Steven is responsible for training volunteer tutors, college and career advisement, coordinating learning groups, and oversight of Integrated Education and Training (IET) and workforce development programs.
Maureen Overstreet, Program/Administrative Assistant
Maureen Overstreet previously served as a volunteer tutor for three years; she liked it so much, she now works full-time at Literacy Volunteers. She has more than 15 years of experience in administrative office work, most recently as Executive Assistant at UVA Community Credit Union. She also brings field experience as a teacher’s assistant in ESOL classrooms at the Carlos Rosario International School in Washington, DC. Maureen received a BS in Linguistics from Georgetown University.
Maureen schedules and conducts intake appointments, answers curriculum questions, tests students, oversees computer-learning programs, and collects and reports our data. She has been with LVCA for ten years.
Catherine McCall, Citizenship Coordinator
Before moving to the Charlottesville area, Catherine served as a coordinator for Social Studies Education at the University of Maryland, as a trainer and curriculum designer for a civic education nonprofit, and as a social studies teacher. She has volunteered as an English teacher in Mexico, and as a citizenship teacher in the DC area, and with LVCA.
She holds a BA from the University of Virginia and a Master’s in Education from the University of Maryland. Outside of work, Catherine enjoys spending time with her family and cheering for UVA basketball.
Catherine teaches citizenship classes, leads workshops, supports tutors and their students working toward citizenship, and conducts intake interviews.
Heather Tebbenhoff, Community Engagement Coordinator
Heather is a Certified Volunteer Administrator with almost a decade of professional experience in volunteer leadership. She loves getting to know our tutors and students and ensuring that their experiences are meaningful.
An alumna of Virginia Wesleyan University, where she majored in Communications and Religious Studies, Heather relocated from Hampton Roads to Charlottesville in 2016. She enjoys playing board games, cultivating her green thumb, and spoiling her pitbull, Dexter.
Heather is responsible for the recruitment and retention of our volunteer tutors. She works closely with staff to determine volunteer needs, develop social and professional development opportunities for volunteers, and builds relationships with the community that support program goals.
Rebecca Thomas, Marketing and Communications Coordinator
Rebecca Thomas previously taught writing at the University of Virginia and West Virginia University for over a decade. A deep believer in the power of education and the written word, she holds bachelor's degrees in screenwriting and creative writing from Chapman University and an MFA in creative writing from West Virginia University. Her writing has been featured in nationally-recognized literary journals and has been nominated for the Pushcart Prize. After volunteering as a tutor for LVCA, she fell in love with second-language education and teaches ESOL at PVCC's Thomas Jefferson Adult Career Education Center. In her free time, she can be found wrangling her two children around town.
Rebecca is responsible for marketing and communications, including social media and website management and digital, in-person, and print communications.