LVCA Staff

Ellen Moore Osborne, Executive Director

Ellen Moore Osborne has served as the Executive Director of Literacy Volunteers of Charlottesville/Albemarle since 2011. In 2015, she was awarded the Virginia Literacy Foundation's *Nancy Jiranek Award*, given annually to an executive director of a community-based literacy organization who exemplifies the best in nonprofit management in the state and makes a positive impact on the community through excellent programming.

Prior to coming to LVCA, she worked as a Development Director for several nonprofit organizations at the national and state level. In addition to having 20+ years of nonprofit experience, Ellen earned her MFA (printmaking) from Louisiana State University and her BFA (printmaking) from East Carolina University. As a fan of lifelong learning, she went back to school and recently earned a Masters in Nonprofit Studies at the University of Richmond in December 2018.

Steven Reid, Program Manager

Steven Reid joins LVCA from the Nashua Adult Learning Center in Nashua, New Hampshire and the New Hampshire Department of Adult Education, where he served as the College Transitions Mentor. While in New Hampshire, Steven worked with students in both the Adult Basic Education and English for Speakers of Other Languages programs. Before moving to New Hampshire, Steven taught English in Slovakia and Theatre, Speech and Debate in Texas. He holds a BS from Texas State University in San Marcos, Texas. In his free time, he enjoys traveling, reading, cooking and the arts.

Heather Tebbenhoff, Tutor Recruitment & Storytelling Specialist

Heather Tebbenhoff joined the LVCA team in September 2016. She relocated to Charlottesville from Norfolk where she served as the Volunteer/Donation Drive Coordinator for The Salvation Army. Heather graduated from Virginia Wesleyan College with BAs in Mass Communications and Religious Studies. In her free time, Heather enjoys exploring mountain trails, hosting game nights, listening to podcasts, and binge-watching television with her husband and dog. 

Maureen Overstreet, Program/Administrative Assistant

Maureen Overstreet previously served as a volunteer tutor for three years; she liked it so much, she now works full-time at Literacy Volunteers. She has more than 15 years of experience in administrative office work, most recently as Executive Assistant at UVA Community Credit Union. She also brings field experience as a teacher’s assistant in ESOL classrooms at the Carlos Rosario International School in Washington, DC. Maureen received a BS in Linguistics from Georgetown University.

Paige Zelikow, Citizenship Coordinator

Paige’s career has centered on promoting literacy, first as an elementary school librarian and now as an ESL professional. Paige has a BA in English, a Master’s Degree in Library Science, and ESL certification from UVA. She has volunteered and taught classes in pronunciation and U.S. customs and culture at the UVA International Center and coordinates civics instruction and teaches courses in citizenship preparation at Literacy Volunteers. In her free time, she enjoys reading (of course), gardening on a small scale, travel, photography, and tennis.